When a project goes wrong, the focus is usually on what happened during delivery. The timeline slipped. The vendor did not perform. The team struggled to execute. Those things do happen, but they are often not the real cause. In many cases, the project was already in trouble before it even began. The signs are subtle. The problem is not clearly defined. Different stakeholders have slightly different expectations. The outcome sounds right in principle, but has not been properly tested. A solution is chosen before the full context is understood and the project still gets approved…

Most businesses do not wake up one day and decide to overspend on technology, it happens gradually. A new tool gets introduced to solve a problem. A team signs up for something that makes their workflow easier. A vendor is brought in to deliver a specific piece of work. Each decision makes sense at the time. There is no single moment where things go wrong. But over time, the environment becomes harder to understand…

There is a point in most growing businesses where technology stops being straightforward. In the early stages, things are simple enough. You choose a few tools, bring in a vendor when needed, and make decisions as you go. It works because the business is still small enough for everything to be manageable. Then things start to shift…